Authentic Hermes Stainless Steel Glove Clip Bag Charm Accessory

■ Returns/Refunds

We do not accept returns or exchanges due to buyer's remorse, issues with import fees, change of mind, or courier mishandling. In the case we ship a different item to you or there are issues when the item arrives, please contact us so we can help resolve the issues as best possible. In very specific and certain situations, we will occasionally offer refunds after the item is returned to us.

■ Shipping

All purchases are currently being fulfilled by DHL Express and will usually take two weeks for the package to arrive.

Packages are declared as they are sold. The title of the sale and price of the purchase cannot be altered for delivery, and items cannot be marked as "gift".

All items are authentic and will be shipped directly from Japan.

NOTE: With the worldwide spread of current infectious disease, measures such as suspension of international mail have been taken in many regions.  Please keep in mind your shipment may see unexpected delays once released to DHL. We will do our best in providing you fast and responsive service for any inquiries and status of your delivery. 

■ Handling

We'll ship within 2 - 5 business days after receiving payment. We will often hand the item to the post office within 24 hours of receiving confirmation of payment. The average handling and delivery time for DHL once they receive the package from us will be a two week time frame. Due to current delays (SEE ABOVE) the handling time of the postal service may be longer than usually expected. PLEASE READ BEFORE YOU PURCHASE.

■ International Buyers Please Note: 

Import duties, taxes, and customs charges are not included in the item price or shipping cost.  Because we do not charge tax to our international customers, DHL will likely have to pay import charges based on your states individual tax laws or how your country handles VAT costs on ecommerce purchases. These charges are the buyer's responsibility when it arrives, as it is always different based on cost of purchase and location of delivery. DHL policies will often require you to complete these import payments upon delivery of your purchase.